I was giving my dog Sileo for the first time, but now the tube seems locked, is this normal? What should I do?

I was about to give my dog Sileo for the first time because of some fireworks planned in the neighborhood tonight, but when I went to use the dispenser, it seems like the tube has somehow locked up. I'm not sure if this is supposed to happen or if I'm doing something wrong. Could you let me know if this is a common issue and what steps I should take to fix it?

Embark Dog DNA Test

Recommended Product

Your dog's DNA could reveal hidden health risks.

Screen for 270+ genetic health risks and 350+ breeds. Veterinarian developed, research partner of Cornell University.

$199 USD
$139 USD
Save $60· Free US Shipping

Answer

It sounds like you're experiencing difficulties with the Sileo dispenser, which is not uncommon. Let's look into how you can address this issue effectively.

  • Ensure the dispenser is unlocked before use.
  • Check the dosage area for any blockage or residue.
  • Contact the manufacturer if the issue persists after troubleshooting.

The Sileo dispenser is designed with a locking mechanism for safety. First, confirm that the green ring on the dial is turned to the unlocked position. If it's already unlocked and still not working, inspect the dispenser for any visible clogs or obstructions. In some cases, giving the tube a gentle tap might help if it's clogged. If the problem continues, it may be best to contact the manufacturer for further guidance or a replacement.

Book a consultation with a licensed vet at Dial A Vet for just $49 AUD if you're unsure or symptoms are getting worse.

Frequently Asked Questions

  • What should I do if my dog shows adverse reactions after taking Sileo?

    If your dog exhibits any unusual symptoms or adverse reactions after taking Sileo, such as vomiting, lethargy, or excessive drooling, it's important to contact your veterinarian immediately. Discontinue use and have your vet evaluate your dog’s condition.

  • Can I use other anxiety relief methods for my dog along with Sileo?

    It's vital to consult with your veterinarian before combining Sileo with other anxiety treatments to ensure they are safe to use together. Your vet can help create a safe plan that best suits your pet's needs.

  • How should I store Sileo to prevent the dispenser from locking?

    Store Sileo at room temperature away from moisture, direct sunlight, and out of children's reach. Proper storage helps maintain the dispenser's functionality and extends its usability.

Clinically Approved Standard by Dial A Vet Veterinary Team

Disclaimer: The customer and expert messages presented herein may have been altered with artificial intelligence or modified to enhance readability and safeguard the privacy of individuals. This content is for informational purposes only and is not a substitute for professional veterinary advice, diagnosis, or treatment. If your pet is experiencing a medical emergency, contact your local veterinarian or emergency animal hospital immediately. Talk to a vet now.

Next available appointment

Loading…