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Question:

Small Door vs. Other Urban Vets?

I'm really at a loss here and could use some advice from anyone with experience living in the city with their fur babies. I recently adopted the most adorable rescue dog, Max, and I’m trying to figure out the best vet care for him. I've been looking into Small Door Veterinary because they seem to have a modern twist with memberships, but I’m not sure if it’s the best choice compared to the more traditional urban vets. The idea of personalized care and round-the-clock access is super appealing, but I’m worried about costs versus what we actually get. Have any of you used Small Door, and if so, what was your experience? Or would you recommend sticking with a classic vet clinic? I want to ensure Max gets the best care possible, but balancing it with living in the city is a bit overwhelming right now. Any insight you could share would be massively appreciated!

Answer:

Thanks for reaching out with your question! It sounds like you’re weighing your options when it comes to choosing a veterinary practice. This can be a big decision, and it’s great that you’re doing your research.



When comparing vet clinics, consider what’s most important for you and your pet. Here are a few factors you might want to think about: convenience of location, services offered, operating hours, and the personality fit with the veterinary team.



Every practice has its unique strengths. Small Door, for example, might offer more personalized service due to a smaller team, which could mean more one-on-one time with the vet. On the other hand, larger urban vets might provide more specialized services or a broader range of treatment options.



Don’t hesitate to visit clinics or call to discuss their services and approach to pet care. Talking with the vets can give you a feel for whether they'd be a good match for your needs.



It's also essential to monitor your pet for any changes in behavior or health. Symptoms like decreased appetite, unusual lethargy, or any sudden digestive or respiratory issues should prompt immediate attention, regardless of the clinic you choose.



If you’re noticing any of these issues currently or just want more guidance tailored to your pet's specific needs, booking a video consult with Dial A Vet can be a great next step!

Answered by

Louise - Senior Veterinary Nurse, Dial A Vet

June 26, 2025

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The "Ask a Vet" forum on Dial A Vet offers general information and helpful tips on pet health, but it's not a substitute for professional veterinary care. The advice here doesn't create a veterinarian-client-patient relationship, and our vets can't diagnose or treat your pet remotely. For emergencies or specific medical concerns, always contact your local veterinarian immediately. Your pet's health is unique, and decisions should only be made after consulting with a qualified professional. By using this forum, you acknowledge these limitations and agree to seek in-person veterinary advice for all your pet's health needs. View our content guidelines.
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