A soft shell in a turtle is not normal and is often a sign of Metabolic Bone Disease (MBD), which is usually caused by inadequate calcium in the diet, insufficient exposure to UVB lighting, or a combination of both. MBD can be very serious, leading to deformities, pain, and other health issues. It's imperative that your turtle sees a veterinarian experienced in reptile care promptly for diagnosis and treatment. They can assess the severity and advise on proper diet, supplementation, and correct lighting. Speak to Dial A Vet via a video consult should you need further guidance on proper husbandry.Clinically Approved Standard by Dial A Vet Veterinary Team
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