A soft shell, especially in an adult turtle, is not normal and is often a sign of a metabolic bone disease, which can be life-threatening if left untreated. This usually stems from an inadequate diet lacking proper calcium-to-phosphorus ratios, insufficient access to UVB lighting, or a lack of appropriate temperatures for basking. Even in older turtles, shell health should be maintained. It's essential to have your turtle examined by a vet experienced in exotic animals to diagnose the cause and recommend a treatment plan, which will likely involve dietary changes, supplements, and ensuring proper lighting and heating. Speak to Dial A Vet via a video consult should you need further guidance.Clinically Approved Standard by Dial A Vet Veterinary Team
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