My turtle's shell feels soft. Is this a sign of illness?

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Answer

A soft shell in a turtle is a significant warning sign, often indicating metabolic bone disease (MBD). This condition is usually caused by an inadequate diet lacking in calcium, insufficient exposure to UVB lighting, or a combination of both. MBD can lead to severe skeletal deformities, pain, and even organ failure if left untreated. It's crucial to consult a veterinarian experienced with reptiles immediately to diagnose the severity and implement a proper treatment plan, which will include dietary adjustments and appropriate UVB light provision. Speak to Dial A Vet via a video consult should you need further guidance.
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