My turtle's shell feels soft and its eyes are swollen. Is it sick?

Question

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Dial A Vet · Accepted Answer

A soft shell in a turtle often indicates a metabolic bone disease, which is typically caused by inadequate calcium, vitamin D3, or improper UV lighting. Swollen eyes can point to a vitamin A deficiency or an infection. Both are serious and require immediate veterinary attention. Review your turtle's diet, lighting, and habitat humidity. Ensure access to appropriate spectrum UVA/UVB lighting. These issues can be life-threatening if not addressed promptly by a reptile-savvy veterinarian. Speak to Dial A Vet via a video consult should you need further guidance.

My turtle's shell feels soft and its eyes are swollen. Is it sick?

Answer

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