Hello! It’s great that you’re being proactive about your pet’s health by ensuring their medical records are current and available for your new vet. Asking your previous vet for your pet’s X-rays is quite common, and most clinics are happy to help. You can start by giving them a call or sending an email, kindly requesting a copy of your pet’s X-rays. It can be useful to include details such as your pet's name, the date of the X-rays, and mention that you’re transferring to a new vet.
Clinics typically provide digital files of X-rays, which makes it easy to share with your new veterinarian. They might email them directly to you or send them directly on to your new vet.
If you feel unsure about the process or if you encounter any hesitation, don't worry—vets are legally required to release medical records to the pet owner (of course, they might need a little time to get everything organized).
Keep an eye out for any reluctance or if they take longer than expected, as this could delay care for your pet. In the meantime, if your pet is experiencing any discomfort or changes in behavior, be sure to let your new vet know as soon as possible.
If it’s easier, you could book a video consult with Dial A Vet, and we can guide you smoothly through this process.
June 19, 2025
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Real questions, vet reviewed answers and quality care.
It was so easy, I needed some eye drops for my dog and thinking about going to the vet on a weekend made me nervous about the cost involved. Dial A Vet was a much simpler, cheaper option with faster results. Within 10 minutes of the call, I had the medicine I needed for my dog without an expensive consultation.
A great fast efficient service with a qualified vet who was lovely and helpful. Thank you Samantha. I was able to sort my dog at 6pm on a Sunday night for $49 - amazing. Highly recommend.
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What an amazing service, at my wits end as I knew my beautiful dog had an ear infection, could not get into the vet for 4 days. Never knew there was vets online until I googled. Within 15 minutes on a Sunday I was taking to beautiful Samantha who diagnosed and treated our Jasper. Only $49. She trusted that we knew our boy and gave us lots of advice. I will definitely be using dial a vet every time and sharing with all my friends and family. Absolutely fantastic kind caring service. 11/10
With Dial A Vet, expert veterinary advice is just a tap away. Get fast vet consultations, trusted care, and personalized pet support - anytime, anywhere, all year round.
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