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Question:

Dog still has crystals on Hill's urinary c/d food

I'm really struggling with a situation involving my dog, Max, and could use some advice or support from anyone who might've been through something similar. Max is my six-year-old Labrador, and he's been having issues with urinary crystals. Our vet recommended switching him to Hill's urinary c/d diet, which we did about two months ago. I've been really diligent about feeding him this food exclusively, and we even make sure he drinks plenty of water. However, I just got back from a follow-up vet visit and they told me that Max still has crystals. I'm feeling super stressed because I thought the special diet would sort this out. Has anyone else had this experience with their pets? Is there something I'm missing or should be asking the vet about? Any tips or different approaches would be hugely appreciated. Max means the world to me, and I just want him to be healthy and well. Thanks in advance!

Answer:

Hello there! It sounds like you're doing your best to help your dog with urinary crystals by using a specialized diet. Despite being on Hill's c/d food, crystals can still form due to several reasons. The most common causes include insufficient water intake, genetic predisposition, or even stress affecting urinary health.



To help at home, ensure your dog is drinking plenty of water. You might try adding water or low-sodium broth to their food to encourage more fluid intake. Also, providing multiple clean water bowls around the house can entice your pup to drink more.



Keep an eye out for signs that need an urgent vet visit, such as straining to urinate, blood in the urine, or frequent licking of the urinary area. These symptoms can indicate a blockage, which is a medical emergency.



If these issues persist, it’s important to explore other potential factors and treatments. I recommend scheduling a video consult with one of our vets at Dial A Vet. They can offer tailored advice and help find the best solution for your furry friend.

Answered by

Louise - Senior Veterinary Nurse, Dial A Vet

June 19, 2025

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The "Ask a Vet" forum on Dial A Vet offers general information and helpful tips on pet health, but it's not a substitute for professional veterinary care. The advice here doesn't create a veterinarian-client-patient relationship, and our vets can't diagnose or treat your pet remotely. For emergencies or specific medical concerns, always contact your local veterinarian immediately. Your pet's health is unique, and decisions should only be made after consulting with a qualified professional. By using this forum, you acknowledge these limitations and agree to seek in-person veterinary advice for all your pet's health needs. View our content guidelines.
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